Can I add ticket refund protection to a group or school booking?

Refund protection can be purchased at the time of payment being made. This will cover you for traffic delays, adverse weather conditions, strikes and accidents. It doesn't apply if you simply wish to cancel part or all of the booking, or just change your mind. Our Group booking agents will be able to offer a competitive quote.  

Refund protection must be added before the final payment is made. Our refund protection is provided via a 3rd party insurance partner, and is not administered by Lowry. The insurer is securemybooking, and details can be found at www.securemybooking.com 

COVID and insurance - details of claiming for covid related illness can be found by visiting www.securemybooking.com 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article